... Feedback Channels and Data Data Analysis Capabilities Customer Journey Analytics Automated Action Voice of Employee Input Enterprise Support Go-to-Market Model Support Application of AI VoC Data Sources Are Surveys Only VoC Data Sources Include Indirect Feedback VoC Data Sources Extend to Inferred Feedback ...
Analyst(s): Patrick Quinlan | Michael Maziarka | Chad Storlie | Deborah Alvord | Maria Marino
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... pilots for IoT and ecosystems platforms Let Gartner show you how to use the five major platforms required to enable the new capabilities and business models of digital business. Complete the form to get your free copy of the research. ...
... the Business Expansion Plan Align With Compliance and Regulation Infill New Capabilities in Supply Chain Management Innovate New Product and Business Models Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Owen Chen | Kevin Ji | Lily Mok | Julian Sun | Peter Liu | Sandy Shen
... Access Insights Already a Gartner client? The rise of platform business models will usher in yet more unpredictable and highly challenging operating conditions for the CSP industry. Gartner has prepared four scenarios as examples for CIOs of service providers serving or entering the communications market ...
... Digital commerce platforms aim to support B2B and B2C use cases, sometimes using the same solution. Support for digital business models such as enterprise marketplaces is emerging. Application leaders should use this research to shortlist suitable digital commerce platforms for their business. Overview ...
Analyst(s): Yanna Dharmasthira | Penny Gillespie | Mike Lowndes | Jason Daigler | Sandy Shen
... develop a coordinated response. Agile Sales Strategy Execution: Discover methods to make your sales organization more agile, including flexible pricing models and transparent communication. Scenario Planning for Uncertainty: Understand how to create scenario plans with your executive team to prepare for long-term ...
... global average of 9.3 percent (up from 6.6 percent globally two years ago).
The Threat Matrix is Evolving
When asked to choose whether security and cyber risk or new competitive and commercial threats posed a greater threat to their business, 66 percent of ANZ CIOs chose security and cyber risk (compared ...
... business leaders/executives/non-IT decision makers. Continually driving business discussions on the evolving digital landscape to stay ahead of potential threats. Ensuring business decision makers are aware of current and potential future security risks to the organization. Proactively engaging in sourcing, ...
... from recovery to resilience
Governance, risk and compliance
Emerging security technologies
Optimizing security information and event management and threat intelligence tools
Keynotes:
Guest Keynote: Leadership: Taking Charge
General Colin Powell, USA (Ret.)
Guest Keynote: Beyond The ...