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Premium Research Aug 2026
... CHROs and the HR leadership team (including inclusion leaders) can use this tool to evaluate the performance of the inclusion function across key functional activities by assessing current maturity, identifying priority areas and receiving peer-based performance standards and recommendations to achieve ...

Analyst(s):   Brittany Cook   |   Preksha Agarwal
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Research May 2025
... Access Research Already a Gartner client? The office of the CIO has gained prominence by assisting CIOs to handle cross-functional IT management responsibilities. This sample job description will help CIOs define the role of the head of OCIO. It provides guidance on leadership posture, scope of respon ...

Analyst(s):   Peter Skyttegaard   |   Tomas Nielsen
Research November 23 2021
... and Diagnostic Tools Gartner clients have access to our rich customer service benchmarking resources to help them compare their organizations against those of their peers. We collect data on over 300 customer service and support metrics, and provide it back through our research, tools and custom reporting ...
Research Dec 2020
... Use this tool for comparisons of vendor performance. The Gartner Market Share Navigator interactive tool presents the top 10 vendors in market share for 100 markets. Overview What It Is Directions for Use Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   TSP Quantitative Innovation Research Team
Research Mar 2024
... Providers Gartner Recommended Reading Note 1: Passkeys Note 2: Different Types of Workforce Password Managers Note 3: WPM Tools Vault Passwords; They Do Not Eliminate Them Note 4: A WPM Tool Cannot Protect a Password Once It Has Autofilled Login Form Fields Gartner Research ...

Analyst(s):   Nayara Sangiorgio
Research Oct 2021
... Application leaders can use this Tool to understand ecosystem segments and applications commonly integrated with digital commerce platforms. This Tool provides a list of providers that can help build the digital commerce technology stack. When to Use Directions for Use Recommended by the Authors Gartner ...

Analyst(s):   Jason Daigler   |   Aditya Vasudevan   |   Mark Lewis   |   Sandy Shen   |   Penny Gillespie   |   Dayna Ford   |   Mike Lowndes
Premium Research Jul 2023
... This tool provides a list of vendors providing digital commerce core and ecosystem applications. Application leaders can use this tool to understand digital commerce ecosystem segments and corresponding vendors for their digital commerce technology needs. When to Use Directions for Use Recommended by ...

Analyst(s):   Penny Gillespie   |   Melissa Hilbert   |   Dayna Radbill   |   Jason Daigler   |   Sandy Shen   |   Mark Lewis   |   Eric Schmitt   |   Mike Lowndes   |   Aditya Vasudevan
Research Jan 2025
... Access Research Already a Gartner client? This tool displays available services with clear definitions, associated service levels and key performance indicators that enable HR shared services to manage, plan and enhance customer value. HR leaders can use this tool to outline commitments between HR shared services ...

Analyst(s):   Nicole Paripurana
Premium Research May 2023
... Indirect sales technologies use business intelligence and AI-based tools to help application leaders, understand the nuances of, and improve, channel partner engagement. Application leaders can use this tool as an aid to identifying the most suitable PRM vendor for their needs. When to Use Directions ...

Analyst(s):   Laz Gonzalez   |   Guy Wood   |   Ilona Hansen   |   Sandhya Mahadevan
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