... with generative AI (GenAI) offerings are critical in helping enterprises deploy GenAI to maximize its value to the business. IT leaders can use this tool to identify vendors with GenAI implementation and development, knowledge engineering, conversational AI and related services. Gartner Recommended Reading ...
Analyst(s): Radu Miclaus | Ben Fieselmann | Christopher Marshall
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... stopping by? Sourcing, procurement and vendor management leaders must reinvent IT category plans to remain relevant to their stakeholders. Use this Tool to develop business-aligned IT subcategory plans, engage stakeholders and exploit data to elevate your teams to proactive procurement business partners ...
Analyst(s): Yanni Karalis | James Smith | Jaswant Kalay | Dawn Singer
... Access Research Already a Gartner client? Selecting software asset management tools is a crucial but often overwhelming process. To make the right choice, sourcing, procurement and vendor management leaders must define a strategy, develop specific use cases, identify gaps in data and capabilities, and ...
... developer experience. This research offers proven and emerging practices that allow software engineers to increase the successful adoption of AI coding tools. Overview Problem Statement The Gartner Approach The Guidance Framework Risks and Pitfalls Gartner Recommended Reading Gartner Research ...
... the roles required to protect their organization’s cyber-physical assets, assessing the necessary skills for each role becomes more pressing. Use this Tool to identify the required skills and competence levels for cyber-physical systems security roles. When to Use Directions for Use Gartner Recommended ...
... Access Research Already a Gartner client? Just stopping by? Do your stakeholders understand your vision for change? This tool measures the vision’s quality and assesses employees’ change awareness and readiness, an essential step in effective organizational change management. CIOs can use the results ...
Analyst(s): Shawn Murphy | Kevin Smith | Cynthia Phillips
... the best channel to resolve their issue is critical for creating a low-effort customer experience. Customer service and support leaders can use this tool to audit their current channels’ capabilities and identify the best-fit channels to resolve customers’ top issue types. When to Use Directions for Use ...
Analyst(s): Customer Service and Support Research Team
... Gartner client? Starting a zero-trust journey without an effective strategy creates challenges in scope, business alignment, resources and more. This tool helps security and risk management leaders build a zero-trust strategy to support stakeholder discussions and carve a path toward zero-trust maturity ...
Analyst(s): Wayne Hankins | Dale Koeppen | Lisa Neubauer
... and RFP to find the most applicable, cost-effective, and rightsized LMS or LXP solution. L&D leaders responsible for learning technology can use this tool during the purchasing process to document requirements and compare vendor responses. When to Use Directions for Use Gartner Research ...