Published: 05 March 2024
Selecting software asset management tools is a crucial but often overwhelming process. To make the right choice, sourcing, procurement and vendor management leaders must define a strategy, develop specific use cases, identify gaps in data and capabilities, and perform a technical analysis.
Often, organizations prematurely evaluate tools to support software asset management (SAM) before they have established a clear strategy and use cases. This misguided approach leads to tool deployments that fail to meet expectations and support organizational goals.
When sourcing, procurement and vendor management (SPVM) leaders fail to engage stakeholders early, they struggle to define SAM tool requirements and use cases. Consequently, gaining buy-in from the wider stakeholder population becomes more difficult.
Organizations mistakenly overestimate the capabilities and automation that a SAM tool will deliver.
Time pressure to purchase tools often causes SPVM leaders to rely heavily on vendors’ demos
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