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Research Sep 2025
... Chief communications officers should plan and deploy a structured, phased strategy to enhance employee ability and ambition for using everyday AI tools. Overview Introduction Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Helen Poitevin   |   Alexandra Earl
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Research Sep 2025
... Access Insights Already a Gartner client? To capitalize on AI’s promise, controllers must redesign accounting roles to embed AI tools and to focus accountants on interpreting their outputs. Corporate controllers must reposition roles from traditional compliance and transactional accountants to enhanced ...

Analyst(s):   Hilary Richards
Premium Research Sep 2025
... analytics governance programs require a coordinated, cross-functional approach, supported by several key roles that are critical for their success. This tool equips data and analytics leaders with templates to define essential governance roles and clarify the working relationships needed to sustain accountability ...

Analyst(s):   Jason Medd   |   Andrew White   |   Sally Parker   |   Guido De Simoni
Premium Research Sep 2025
... application leaders should watch these vendors for product innovation and market fit across all company sizes. We also selected a vendor pioneering DevOps tooling for CRM AI agents. Overview Strategic Planning Assumptions Analysis Gartner Recommended Reading Note 1: CRM Market Note 2: Gartner Forecast Assumption ...

Analyst(s):   Aditya Sawant   |   Ilona Hansen   |   Simon Whight   |   Francesco Vicchi   |   Julian Poulter   |   Olive Huang
Research Oct 2025
... Access Insights Already a Gartner client? Low adoption of self-service reporting tools can hamper technology investments, increase manual work and stall finance initiatives. CFOs must leverage generative AI to boost finance’s self-service reporting capabilities by exploring its opportunities and limitations ...

Analyst(s):   Rajat Pandey   |   Matthew Mowrey
Client Story May 13 2026
... helped Collaborative Strategy: Gartner engaged early through working sessions to ensure business-aligned solutions. Rapid Insight Access: The Ask Gartner tool provided quick, actionable advice and solutions for client challenges. Bridging Technology & Business: Gartner’s business acumen helped Wipro transform ...
Client Story July 23 2026
... aimed to develop an AI strategy that aligned with the company's broader business objectives. The goal was to leverage AI not just as a technological tool but as a strategic asset that could transform data into business value. Additionally, the company sought to enhance cybersecurity measures and optimize ...
... impact With Gartner support, Ikon achieved significant cost and time savings in formulating their GTM strategy. The access to analyst insights and tools reduced the time needed for strategic development. This preparation ensured Ikon was well-positioned for a successful product launch, ultimately optimizing ...
... core principles of "platform first" while focusing on API use cases for internal, external , or partner instances. Additionally, they must consider tooling, developer experience, and how they can build to measure and learn. Measuring Success Measuring success at Ford Pro can be defined on how lon it takes ...
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