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Research Jun 2019
... Use this tool to help assurance functions align on risk assessment, mitigation, monitoring and reporting activities. Recommended by the Authors Overview Gartner Insights Abstract ...

Analyst(s):   Legal and Compliance Research Team
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Announcement July 08 2026
... Service and Support Leaders Should Rethink Standalone Chatbot Investments as Customers Turn to Third-Party GenAI Tools Customers are approximately three times more likely to use third-party GenAI tools than company-provided chatbots when resolving customer service issues, according to a survey by Gartner, Inc ...
Announcement September 16 2026
... Gartner Customer Service & Support Conference, customer service and support leaders and their teams will discover actionable advice about the trends, tools and emerging technologies they need to deliver business results in an AI-driven world. In addition, teams can peer network while learning from the most ...
Research June 23 2025
... supply chain strategy development. Download the Gartner Supply Chain Template to: Follow 5 activities to produce high quality strategic plans Discover tools and frameworks to guide each stage within strategy planning Document key elements of your supply chain strategy on a one page template Enable your end-to-end ...
Webinar On-Demand
... fundamental redefinition of software •Explore what’s driving the rise of OaAS, and how AI-native companies are scaling faster by delivering outcomes, not tools •Gain insight into the strategic implications for tech providers as execution becomes the new standard for value delivery Return to this web page to ...

Analyst(s):   Vuk Janosevic
Webinar On-Demand
... the CSO to lead sales in today’s AI era. You’ll gain actionable insight into three key priorities for sales operations leaders heading into 2026. •Tools, insights and capabilities sales operations leaders can provide their CSO to drive performance in the AI era •Strategies high-performing organizations ...

Analyst(s):   Sandhya Mahadevan   |   Steve Rietberg   |   Tyler Huguley
... improvements, where applicable. Ensuring that Gartner provides a platform for user-generated content (such as reviews and peer interactions), interactive tools and other experiences beyond its business and technology insights that align with the Gartner principles of transparency, integrity and independence ...
... Unsolicited Surveys of Our Analysts Provider Information Portal Gartner Vendor Insights Report Insights Resources Insights Articles Gartner ThinkCast Gartner Tools Engagement with Gartner There are several ways that vendors can work with Gartner, regardless of client status. Gartner Peer Insights Analyst Survey ...
... Unsolicited Surveys of Our Analysts Provider Information Portal Gartner Vendor Insights Report Insights Resources Insights Articles Gartner ThinkCast Gartner Tools Engagement with Gartner There are several ways that vendors can work with Gartner, regardless of client status. Gartner Peer Insights Analyst Survey ...
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