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Research Nov 2020
... experiences an increase in the interconnectedness of people and goods that can be optimized through technologies and data analysis. CIOs and IT leaders can reference this Hype Cycle for innovations and trends to evaluate and implement. Gartner Insights Abstract ...

Analyst(s):   Ivar Berntz
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Research Feb 2021
... This data reveals the relative mind share of technology vendors through five quarters of end-user inquiry trends and topics by job, industry sector and peer group. Table of Contents List of Tables List of Figures Overview Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Vanitha Dsilva
Research Nov 2020
... This data reveals the relative mind share of technology vendors through five quarters of end-user inquiry trends and topics by job, industry sector and peer group. Table of Contents List of Tables List of Figures Overview Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Vanitha Dsilva
... Analyst: Jeffrey Mann Two digital workplace trends are converging, creating new risks and opportunities for application leaders. First, awareness that the digital workplace is vital to the success of digital strategies is growing. Second, emerging technologies are driving more capabilities for working ...
Client Story July 23 2026
... Client Story Enhancing Customer Engagement and Market Positioning Jaymes Davis, Chief Product Officer of Kasm Technologies, a startup in the computer and network security industry, turned to gartner to develop a strategy to effectively engage with target buyers and refine their messaging for different ...
Client Story July 26 2021
... Magia plans to increase hiring and expand globally. Mission-critical priority Magia’s top business priorities include: Driving business value for customers across a diverse set of industries Recruiting and developing top talent Becoming the ANZ marketplace leader in Oracle SaaS Enhancing differentiation ...
Premium Research Apr 2025
... In today’s complex technology landscape, selecting the right vendor hinges on the vendor’s strategic partnership potential rather than technology alone. Customer service and support leaders must expand their evaluation process beyond technology to avoid common pitfalls and ensure long-term success. ...

Analyst(s):   Kathy Ross   |   John Quaglietta   |   Jason Bridge
Research December 07 2019
... live to a self-service-dominant function Get the Top Insights for your function Select from the menu below to get the function-specific chapter most relevant for you.   Audit Communications Customer Service Finance Human Resources Information Technology Legal & Compliance Marketing Research & Development ...
Research December 07 2019
... strategists use to support strategy execution. Get the Top Insights for your function Select from the menu below to get the function-specific chapter most relevant for you.   Audit Communications Customer Service Finance Human Resources Information Technology Legal & Compliance Marketing Research & Development ...
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