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Premium Research Jan 2024
... insurance strategic planning assumptions focus on technologies such as generative AI and hyperautomation that go beyond the tried and true and shift the balance to a more innovative portfolio of IT spending. Insurance CIOs must rebalance their technology spending to achieve new ROI. Overview Strategic Planning ...

Analyst(s):   Sham Gill   |   Rajesh Narayan   |   Richard Natale   |   James Ingham   |   Kimberly Harris-Ferrante   |   Laurie Shotton
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Premium Research Jan 2024
... Along with the pressure to help their organizations achieve their mission through the strategic use of technology, they will see new approaches to governance and decisions around these technologies. Overview Strategic Planning Assumptions Analysis A Look Back Gartner Recommended Reading Gartner Research ...

Analyst(s):   Dean Lacheca
Research May 2025
... Translation technology, enhanced by AI, can revolutionize customer service by eliminating accent biases and language barriers. Customer service and support leaders should strategically evaluate these technologies to achieve success in a diverse language service and support offering. Overview Strategic Planning ...

Analyst(s):   Scott Frederick   |   Rupinder Chandhok
Research Aug 2023
... semiconductor technology has been severely hindered by export control restrictions led by the U.S. Technology and service providers should understand how China’s semiconductor manufacturing will evolve and make strategic decisions in business involved with China’s semiconductor industry. Overview Strategic Planning ...

Analyst(s):   Menglin Cao
Premium Research Jul 2024
... is a game of risk without market insights. Product leaders must be equipped with the latest insights around tech buying behaviors, emerging technologies and trends, and the competitive dynamics within markets to shape successful results for their businesses. Scope Analysis Topics Suggested First Steps ...

Analyst(s):   Emil Berthelsen
Research Apr 2025
... Gartner client? Authentication methods have evolved, with trends like passwordless and phishing-resistant MFA enhancing accessibility and security. This research aids identity and access management leaders in choosing authentication technologies to minimize account takeover risks while optimizing UX. ...

Analyst(s):   Yemi Davies   |   Ant Allan
Premium Research Jan 2025
... and content-sharing features. Digital workplace application leaders can deliver engaging meeting experiences by assessing evolving market trends and vendor technologies. Overview Market Definition Market Description Market Direction Market Analysis Representative Vendors Market Recommendations Gartner Recommended ...

Analyst(s):   Christopher Trueman   |   Lacy Lei   |   Adam Preset
Research Jan 2025
... pressure to deliver secure, high-quality software rapidly, with AI trends aiding by automating tasks and optimizing development. This initiative focuses on the platforms, tools and frameworks that can help them make the right technology decisions. Scope Analysis Topics Suggested First Steps Essential Reading ...

Analyst(s):   Jim Scheibmeir
Research Feb 2022
... Access Insights Already a Gartner client? EA and technology innovation leaders, including CTOs, must design, manage, and lead their teams to effectively identify emerging trends and architect the “composable business.” They must build strong stakeholder relationships in increasingly democratized and ...

Analyst(s):   Brian Burke
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