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Research Jan 2017
... growing cost and risk of aging technologies. Government CIOs and IT leaders must leverage emerging IT services and deployment models to modernize legacy applications, improve organizational performance and make progress toward digital transformation. Scope Analysis Top Challenges and How Gartner Can ...

Analyst(s):   Rick Howard   |   Neville Cannon
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Research Aug 2023
... after slower growth in 2020 caused by the pandemic. This research can help technology and service providers better understand growth drivers of the CRM markets. Overview Market Share Data Overall Market Segment Performance Analysis Top Vendors Analyzed Mergers and Acquisitions Gartner Recommended Reading ...

Analyst(s):   Julian Poulter   |   Alexandre Oddos   |   Amarendra .   |   Roland Johnson   |   Kanchi Bindal   |   Yanna Dharmasthira
Research Aug 2019
... strongest growth. Key Market Findings Vendor Performance Highlights Market Share Data Overall Market Segment Performance Analysis Top Vendors Analyzed IBM DXC Technology Atos Fujitsu NTT DATA Accenture Tata Consultancy Services AT&T CGI Samsung SDS Mergers and Acquisitions Gartner Recommended Reading ...

Analyst(s):   Misako Sawai   |   Rene Buest   |   Colleen Graham
Research May 2019
... solutions. Key Market Findings Vendor Performance Highlights Market Share Data Overall Market Segment Performance Analysis Top Vendors Analyzed IBM Accenture Deloitte DXC Technology PwC Tata Consultancy Services Fujitsu NTT DATA EY Amazon Other Notable Vendors Mergers and Acquisitions Gartner Recommended ...

Analyst(s):   David Ackerman   |   Colleen Graham   |   Misako Sawai   |   Neil Barton   |   Chrissy Healey   |   Cathy Tornbohm   |   Patrick Sullivan   |   Dean Blackmore
Complimentary Research June 12 2025
... experience management framework to successfully deliver your CX initiatives 57% of CEOs and CFOs reported that improving customer experience is their top growth priority. Enhancing customer experience and strengthening customer growth capabilities is vital for CMOs, considering fewer than half of CEOs ...
Announcement March 12 2026
... Symposium/Xpo is taking place May 11-12 in London and June 8-10 in Denver, providing marketing leaders with actionable advice about the trends, tools and emerging technologies they need to deliver business results in an AI-driven world. Gartner analysts address the biggest opportunities, challenges and priorities ...
Announcement April 01 2026
... Symposium/Xpo is taking place May 11-12 in London and June 8-10 in Denver, providing marketing leaders with actionable advice about the trends, tools and emerging technologies they need to deliver business results in an AI-driven world. Gartner analysts address the biggest opportunities, challenges and priorities ...
Research Jul 2025
... can use this research to help determine the offering that best aligns with their needs. Overview Strategic Planning Assumptions What You Need to Know Analysis Cato Networks Check Point Software Technologies Cisco Cloudflare Fortinet HPE Netskope Palo Alto Networks SonicWall Versa Networks Zscaler SD-WAN ...

Analyst(s):   Jonathan Forest   |   John Watts   |   Andrew Lerner   |   Charlie Winckless
Premium Research Oct 2025
... should use this research to assess vendors by industry use case and identify solutions that drive innovation, scalability and compliance. Overview Strategic Planning Assumptions What You Need to Know Analysis Epicor Software IFS Infor Microsoft Oracle (Fusion Cloud ERP) Oracle (NetSuite) Plex, by Rockwell ...

Analyst(s):   Dennis Gaughan   |   Tomas Kienast   |   Greg Leiter   |   Denis Torii   |   Johan Jartelius   |   Robert Anderson
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