... Pacific Gas & Electric rebuilt customer trust by emphasizing responsibility for customer experience. Their strategy included "Customer at the Heart" videos featuring executives, branding efforts, newsletters, newscasts, animations, a peer recognition board, and an awards show. They launched the "Customer ...
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... how they have: Built trusted relationships with executive leadership and/or the board Enhanced team value through new capabilities (e.g., data & analytics, internal consulting, executive communications coaching) Led or influenced impactful cross-functional initiatives (e.g., generative AI adoption) Effectively ...
... Gartner for Finance
Modernize Budgeting and
Forecasting System
Company Name: Scania
Industry: Motor Vehicle Manufacturing
Revenue: 434 million (USD) | 678 million (AUD)
Employees: 500 (Australia)
Mission-critical priority
The CFO of Scania wanted to modernize their budgeting and forecast ...
... Gartner resources Finance Leaders & the Finance Transformation Finance Analytics Enable and Optimize Digitalization in Finance Mission-critical priority Replace most of the transactional and manual processes with more analytical work and value-adding insights. How Gartner helped Improved its systems ...
... Gartner for Supply Chain
Ensure success in quality management
software (QMS) implementation
Industry: Manufacturing
Revenue: +$15 B
Employees: +30,000
Mission-critical priority
A large American manufacturer needed to implement a QMS solution to house internal quality
documentation, inclu ...
... Gartner for Enterprise Architecture
Navigating Complexity and Driving Innovation in a
Rapidly Changing Technology Landscape
Company Name: AstraZeneca
Industry: Pharmaceutical
Revenue: $54B
Employees: 83,000+
Mission-critical priority
Their top priority is being able to adopt new technolo ...
... Gartner for Startup Tech CEOs
Pivoting from Project-Led to
Product-Led
Company Name: JurisTech
Industry: Technology & IT Services
Revenue: -
Employees: 201-400
Mission-critical priority
Wai Hun, CEO at JurisTech, sought support from Gartner to transition from a project-led
to a product-l ...
... Gartner for Legal & Compliance
Building a New Approach to Training
Industry: Chemicals
Revenue: $5-10B
Mission-critical priority
A CCO's culture assessment revealed key opportunities to improve misconduct
recognition, with executive leaders seeing a major chance to engage front-line
empl ...
... Client Story How World Bank Group Modernized HR Technology Strategy Learn how Romain Bresson, Manager of the Shared Services Department at World Bank Group, leveraged Gartner to develop an HR Technology roadmap and strategy for the HR function. Mission-critical priority Romain Bresson needed to quickly ...