Modernizing the Finance Processes and Function

Jaycar Electronics 

Jaycar is a leading Australia-based electronics retail company that is committed to providing its customers with a wide selection of quality, and affordable, electronics and outdoor products. Jaycar currently operate 130+ stores across Australia and New Zealand.

Mission-critical priority

As part of the company’s three-year finance strategy, the CFO of Jaycar Electronics needed to modernize the company’s finance processes and team. Currently, they are halfway through their finance journey.

Underinvestment in systems and processes resulted in very manual and paper-based work for the finance team. The strategy was to take most of the transactional and manual processes out of the employees’ work, and replace (automate) them with more analytical work and value-adding insights. 

How Gartner helped

Gartner has proven extremely valuable in improving Jaycar’s systems and processes. Gartner best-practice policies and materials provide Jaycar with the ability to benchmark finance processes and plans.

Leveraging the breadth of the Gartner team and experts has allowed Jaycar to keep their three-year program on track, including scheduling regular meetings and checkpoints, and linking up with other parts of Gartner on other solutions such as HCM, month-end close process, and AP automation. 

Business impact

With Gartner’s support, the CFO  was able to recover a significant amount of time and cost savings as they met the following goals:

  • Reviewed Blackline proposal to ensure the company was receiving a good proposal.  
  • Partnered on a number of calls on the HCM tool and eventually review contract and offered feedback to take back to the vendor.
  • Built out metrics cascade and improved the use of Power BI to provide better and quicker reporting.
  • Gained the ability to focus on more non-trade-procurement activities, making a number of cost savings across multiple categories just by changing the way they apply new processes.


$261 milllion


Michael Laird

Achieve your mission-critical priorities with Gartner for Finance

Gartner has steered my thinking toward a direction that I probably would not have gone.

Michael Laird

Chief Financial Officer, Jaycar Electronics

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