Reshape Products, Customer Experience and Operations With Digital Twins

In the era of increasing privacy regulations and diminishing data, digital twins of the customer help organizations better understand their customers, anticipate customer behavior and improve customer experiences. Digital twins are poised to be a fundamental building block for custom GenAI models, which will significantly expand its applicability to a wide variety of physical and digital assets. Leading enterprises innovating with digital twins contribute to process improvements, enhance business visibility and drive revenue. Product leaders have the opportunity to show value and outshine peers by leveraging digital-twin innovations and providing custom GenAI models that are driven by data and digital-twin business capabilities. Join this complimentary Gartner leadership webinar as a Gartner expert explores how product leaders can utilize digital twins of the customer to establish a long-term differentiated market position and enhance the customer experience. You will walk away from this session with answers to your vital questions and recommended actions to help you achieve your goals.

• Increase business value to customers with digital twin templates and GenAI solutions 

• Drive differentiation and customer engagement by highlighting clear customer outcomes 

• Optimize the customer journey by accelerating sales closure rates and reducing service costs

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about viewing this webinar.