The Global CrowdStrike Outage: Strategic Imperatives for Banking Leaders

On July 19, 2024 banks across the globe were affected by the CrowdStrike Windows outages, resulting in service disruption for millions of customers and employees. The immediate technical concerns have largely been resolved, but every bank – with or without significant technical disruption – will be impacted in the coming months. Banking leaders must address the implications of the outage on customers, vendor relationships and business continuity plans. Join this complimentary Gartner banking webinar as a panel of Gartner experts outline the critical steps that banking leaders must take to improve resiliency and restore stakeholder confidence in the wake of the global CrowdStrike Windows outages. Some of the recommendations may evolve, and Gartner will provide updates and corrections as appropriate.

• Determine changes to make in technology strategy and IT budgets for 2025 and beyond

• Identify what key internal and external stakeholder expect from technology risk mitigation efforts

• Understand the role that CIOs should expect to play in the aftermath of the crisis

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about viewing this webinar.