February 16, 2021
February 16, 2021
Contributor: Manasi Sakpal
DaaS project implementations grew during the pandemic, but those built solely with the purpose of saving costs are more likely to fail.
A leading global software company reported triple growth of desktop-as-a-service (DaaS) projects in just the first quarter of 2020. Gartner forecasts that the number of users for DaaS will grow by over 150% between 2020 and 2023.
One of the major reasons behind this growth will be the need to set up cost-effective secure remote working spaces for organizations embracing the benefits of distributed work.
Historically, DaaS was often considered an IT cost-saving measure for organizations — a business case that failed 80% of the time. However, the pandemic brought a simple and compelling need: Organizations needed to keep working but with staff at home and using a range of devices. DaaS provided a secure and scalable solution.
Both the cost of implementing virtual desktops and the expected total cost of ownership (TCO) are relatively high. DaaS moves the cost from capital expenditures (capex) to operational expenditures (opex), which further increases the cost.
To continue a successful DaaS project, I&O leaders need to:
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Recommended resources for Gartner clients*:
Predicts 2021: Digital Workplace Infrastructure and Operations
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