Configuration and ITAM Intersect in the IT Service View CMDB

Archived Published: 17 May 2010 ID: G00200818

Analyst(s): |

Purchase this Document

Price: $495.00 USD (PAGES: 7)

To purchase this document, you will need to register or sign in above.


Although IT asset management repositories offer some functions that overlap with the configuration management database, they can't provide an IT service view.

Table of Contents

  • Analysis
    • 1.0 An ITAM Repository Is Not a CMDB
      • 1.1 What an ITAM Repository Does
      • 1.2 The IT Service View CMDB Defined
    • 2.0 An ITAM Repository and a CMDB Use Different Tools for Discovery
    • 3.0 ITAM Repositories Versus CMDBs
      • 3.1 Similarities
      • 3.2 Differences
      • 3.3 The CMDB Value Proposition
    • 4.0 ITIL v.3's New Concept — Service Asset and Configuration Management
© 2010 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

Why Gartner

Gartner delivers the technology-related insight you need to make the right decisions, every day.

Find out more

Call +1 855-515-4486 or contact us

to become a Gartner client.