Configuration and ITAM Intersect in the IT Service View CMDB


Archived Published: 17 May 2010 ID: G00200818

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Summary

Although IT asset management repositories offer some functions that overlap with the configuration management database, they can't provide an IT service view.

Table of Contents

  • Analysis
    • 1.0 An ITAM Repository Is Not a CMDB
      • 1.1 What an ITAM Repository Does
      • 1.2 The IT Service View CMDB Defined
    • 2.0 An ITAM Repository and a CMDB Use Different Tools for Discovery
    • 3.0 ITAM Repositories Versus CMDBs
      • 3.1 Similarities
      • 3.2 Differences
      • 3.3 The CMDB Value Proposition
    • 4.0 ITIL v.3's New Concept — Service Asset and Configuration Management
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