The 2012 PC Remote Support Market Landscape

G00231589

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Summary

Organizations are showing renewed interest in PC remote control tools to improve support for mobile users. Organizations should understand the vendor landscape and key evaluation criteria to make an informed purchasing decision.

Table of Contents

  • Analysis
    • Support for Mobile and Unmanaged Computers
    • Mobile Device Support
    • Security
    • Evaluation Criteria
    • Pricing: From Named User to Concurrent
  • Recommended Reading
© 2012 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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