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Gartner has identified common usage patterns and support styles for mobile devices, and has estimated the total cost of ownership for each.
Table of Contents
Use Patterns and Support Scenarios
- Platform Support Level
- Appliance Support Level
- Concierge Support Level
Assumptions in Our Model
- Devices Under the Platform Support Level
- Ruggedized Devices Under the Platform Support Level
- Devices Under the Appliance Support Level
- Devices Under the Concierge Support Level
- Use Patterns and Support Scenarios