Gamification 2020: What Is the Future of Gamification?

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Summary

Gamification is a tool to design behaviors, develop skills and enable innovation. Combined with other technologies and trends, gamification can cause major discontinuities in innovation, employee performance management, education, personal development and customer engagement.

Table of Contents

  • Introduction
  • Analysis
    • An Explosion of Innovation
    • The Design of Employee Performance
    • The Globalization of Advanced Education
    • The Gamification of Personal Development
    • The Emergence of Customer Engagement Platforms
    • Preparing for Discontinuities
  • Recommended Reading
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