New Developments in the Cloud Office System Market

Archived Published: 22 May 2013 ID: G00252289


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A major acceleration toward cloud office systems (including email) will begin by 1H15, with "early majority" adopters migrating in earnest and "late majority" adopters beginning this move by 2017. This research enables IT leaders to prepare their approaches to cloud office systems.

Table of Contents

  • Analysis
    • Position Update
    • Overview
    • Key Product Categories
      • "Office Systems" Product Category
      • "Cloud Office Systems" Product Category
      • Cloud Office System Application Usage
    • The Market for Cloud Office Systems
      • Market Growth
    • Cloud Office System Suppliers
      • Google Versus Microsoft
    • Positioning Cloud Office Systems in the Context of Other Cloud Services
    • Cloud Office System Market Maturity Model
    • Adoption With Enterprises Not Always Complete
      • Adoption Varies by Industry
    • Decision Criteria
      • Frequently Cited Adoption Drivers
      • Frequently Cited Adoption Inhibitors
    • Illustrative Hidden Risks
      • Agreement Risks
      • Price Risks
      • Operating Risks
    • Alternatives to Adopting Cloud Office Systems
    • Next Steps
    • Closing Advice
  • Recommended Reading
© 2013 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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