Competitive Landscape: Cross-Channel, Centralized, Catalog-Driven CRM, Order Management and Service Fulfillment for CSPs, Worldwide, 2014


Archived Published: 17 June 2014 ID: G00263861

Analyst(s):

Purchase this Document

Price: $1,295.00 USD (PAGES: 21)

To purchase this document, you will need to register or sign in above.

Summary

This document examines how eight technology providers are addressing the communication service provider market for catalog-driven CRM, order management and service fulfillment solutions.

Table of Contents

  • Analysis
    • Market Analysis
      • Main Implementation Drivers
      • The Shifting Catalog Model
      • Positioning and Definition
    • Competitive Situation and Trends
      • Evolution of the Market
    • Market Players
    • The Future of Competition
      • Additional Vendors
    • Competitive Profiles
      • Amdocs
      • Cisco
      • Comarch
      • Comptel
      • Ericsson
      • NetCracker
      • Oracle
      • Sigma Systems
    • References and Methodology
  • Gartner Recommended Reading
© 2014 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

Why Gartner

Gartner delivers the technology-related insight you need to make the right decisions, every day.

Find out more