Critical Capabilities for SAP Application Management Service Providers, Worldwide

Archived Published: 21 October 2014 ID: G00261618

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This research evaluates 16 vendors on seven critical capabilities across three use cases for their ability to provide multiyear SAP application management services. Sourcing executives should use this research to inform the vendor selection process.

Table of Contents

  • What You Need to Know
  • Analysis
    • Critical Capabilities Use-Case Graphics
    • Vendors
      • Accenture
      • Atos
      • Capgemini
      • Cognizant
      • CSC
      • Deloitte
      • Fujitsu
      • HCL Technologies
      • HP
      • IBM
      • Infosys
      • L&T Infotech
      • NTT Data
      • Softtek
      • Tata Consultancy Services
      • Wipro
    • Context
    • Product/Service Class Definition
    • Critical Capabilities Definition
      • New Technology Delivery
      • Integrated Business
      • Industrialization
      • Local Support
      • Technology Stack
      • Service Integration
      • Risk-Based Pricing
    • Use Cases
      • Large-Scope and -Scale Deal
      • Midsize-Scope and -Scale Deal
      • Small-Scope and -Scale Deal
  • Inclusion Criteria
    • Critical Capabilities Rating
  • Gartner Recommended Reading
© 2014 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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