Magic Quadrant for Customer Communications Management Software


Archived Published: 25 November 2014 ID: G00260215

Analyst(s): | |

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Summary

Customer communications management software enables organizations to more effectively create, personalize and deliver communications to any output medium. IT leaders should use this research as a starting point when compiling a shortlist and evaluating providers.

Table of Contents

  • Market Definition/Description
  • Magic Quadrant
    • Vendor Strengths and Cautions
      • Actuate
      • Adobe
      • Aia Software
      • Cincom Systems
      • Doxee
      • EMC
      • FIS
      • GMC Software Technology
      • HP
      • Isis Papyrus Software
      • Newgen Software
      • OpenText
      • Oracle
      • Pitney Bowes
      • Xerox (XMPie)
    • Vendors Added and Dropped
      • Added
      • Dropped
  • Inclusion and Exclusion Criteria
  • Evaluation Criteria
    • Ability to Execute
    • Completeness of Vision
    • Quadrant Descriptions
      • Leaders
      • Challengers
      • Visionaries
      • Niche Players
  • Context
  • Market Overview
  • Gartner Recommended Reading
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