Market Guide for User Experience Platforms
Archived
Published: 02 March 2015
ID: G00271146
Analyst(s): Gene Phifer | Jim Murphy | Ray Valdes | Magnus Revang | Gavin Tay
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Summary
Whether called digital experience platforms, customer experience platforms or UXPs, the technology for creating effective, high-fidelity user experiences for a website, portal or mobile app across channels and devices continues to emerge. IT leaders must focus on rationalized, integrated platforms.
Table of Contents
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Market Definition
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UXP Deployment Options
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Components of the UXP
- Web Content Services
- Portal Services
- Integration and API Services
- Compositing Services
- Basic Context Services
- Basic Mobile Services
- Basic Analytics Services
- Basic Rich User Interface Support
- Basic Search Support
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Additional Features of the UXP
- Advanced Content Services
- Advanced Context Services
- Advanced Mobile Services
- Advanced Analytics Services
- Advanced UI Support
- Advanced Search Services
- Communications and Collaboration Services
- Social Computing Services
- Digital Commerce Services
- UX Management Services
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The UXP in Summary
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UXP Deployment Options
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Market Direction
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Market Analysis
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Representative Vendors
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Acquia
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Adobe
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Backbase
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EPiServer
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eZ Systems
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e-Spirit
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HP
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IBM
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Jahia
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Liferay
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Microsoft
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OpenText
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Oracle
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Oxcyon
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Salesforce
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SAP
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SDL
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Sitecore
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Squiz
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Acquia
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Market Recommendations
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