Market Guide for User Experience Platforms


Archived Published: 02 March 2015 ID: G00271146

Analyst(s): | | | |

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Summary

Whether called digital experience platforms, customer experience platforms or UXPs, the technology for creating effective, high-fidelity user experiences for a website, portal or mobile app across channels and devices continues to emerge. IT leaders must focus on rationalized, integrated platforms.

Table of Contents

  • Market Definition
    • UXP Deployment Options
    • Components of the UXP
      • Web Content Services
      • Portal Services
      • Integration and API Services
      • Compositing Services
      • Basic Context Services
      • Basic Mobile Services
      • Basic Analytics Services
      • Basic Rich User Interface Support
      • Basic Search Support
    • Additional Features of the UXP
      • Advanced Content Services
      • Advanced Context Services
      • Advanced Mobile Services
      • Advanced Analytics Services
      • Advanced UI Support
      • Advanced Search Services
      • Communications and Collaboration Services
      • Social Computing Services
      • Digital Commerce Services
      • UX Management Services
    • The UXP in Summary
  • Market Direction
  • Market Analysis
  • Representative Vendors
    • Acquia
    • Adobe
    • Backbase
    • EPiServer
    • eZ Systems
    • e-Spirit
    • HP
    • IBM
    • Jahia
    • Liferay
    • Microsoft
    • OpenText
    • Oracle
    • Oxcyon
    • Salesforce
    • SAP
    • SDL
    • Sitecore
    • Squiz
  • Market Recommendations
  • Gartner Recommended Reading
© 2015 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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