Magic Quadrant for Payroll BPO Services


Archived Published: 23 July 2015 ID: G00269316

Analyst(s): |

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Summary

This Magic Quadrant evaluates the capabilities of 12 key providers of payroll business process outsourcing services located around the globe. Buyers of payroll BPO services should use it to identify and assess those providers that can best support their payroll BPO needs.

Table of Contents

  • Market Definition/Description
  • Magic Quadrant
    • Vendor Strengths and Cautions
      • ADP
      • Aon Hewitt
      • Ceridian
      • CGI
      • HP
      • Infosys
      • NGA Human Resources
      • Paychex
      • SD Worx
      • Sopra Steria
      • Talent2
      • Xerox Services
    • Vendors Added and Dropped
      • Added
      • Dropped
  • Inclusion and Exclusion Criteria
    • Quantitative Criteria
    • Qualitative Criteria
    • Providers Not in Scope
  • Evaluation Criteria
    • Ability to Execute
    • Completeness of Vision
    • Quadrant Descriptions
      • Leaders
      • Challengers
      • Visionaries
      • Niche Players
  • Context
  • Market Overview
    • A Business Staple, Payroll BPO Services Continue Worldwide Growth
    • Buyer Trends in Payroll BPO Services
      • BPO Providers Deliver Varied Success Against a Variety of Objectives
      • Globalization of Service Provision
      • Standardization of Processes
      • Attraction of BPaaS
      • Demand for Analytics
      • Demand for Ideation
      • Differing Demands in a Bifurcated Buyer's Market
      • Legislative and Tax Compliance and Coordination
      • Targeting the SMB Market
      • A BPO Provider Is Only as Good as Its People
  • Evidence
  • Gartner Recommended Reading
© 2015 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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