Survey Analysis: Customers Rate Their Business Intelligence Platform Ownership Cost


Archived Published: 27 August 2015 ID: G00290015

Analyst(s): | | |

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Summary

BI leaders often focus solely on license metrics when comparing BI platform vendor and analytic tool costs, even though it makes up only a small portion of overall cost of ownership. Here, we compare total three-year BIPOC and its components across vendors, vendor types and deployment sizes.

Table of Contents

  • Survey Objective
    • The 2015 Magic Quadrant Customer Survey
  • Data Insights
    • Overall BIPOC Observations
    • License Costs
    • Maintenance and/or Recurring Annual License Costs
    • Initial Implementation
    • Initial Implementation Cost per User for Internal Resources
    • Initial Cost for Infrastructure (Hardware)
      • Ongoing External Service Provider Cost
    • IT FTE Costs
    • Methodology
  • Gartner Recommended Reading
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