Survey Analysis: Customers Rate Their Business Intelligence Platform Ownership Cost

Archived Published: 27 August 2015 ID: G00290015

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BI leaders often focus solely on license metrics when comparing BI platform vendor and analytic tool costs, even though it makes up only a small portion of overall cost of ownership. Here, we compare total three-year BIPOC and its components across vendors, vendor types and deployment sizes.

Table of Contents

  • Survey Objective
    • The 2015 Magic Quadrant Customer Survey
  • Data Insights
    • Overall BIPOC Observations
    • License Costs
    • Maintenance and/or Recurring Annual License Costs
    • Initial Implementation
    • Initial Implementation Cost per User for Internal Resources
    • Initial Cost for Infrastructure (Hardware)
      • Ongoing External Service Provider Cost
    • IT FTE Costs
    • Methodology
  • Gartner Recommended Reading
© 2015 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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