Introducing the Gartner Digital Government Maturity Model

Archived Published: 22 September 2015 ID: G00291003

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This research provides a framework to assist CIOs and strategic planners in all government tiers to assess the maturity level of their organization's progress toward digital government and potential areas for improvement.

Table of Contents

  • Analysis
    • What You Need to Know
    • Introduction
    • The Gartner Digital Government Maturity Model
    • The Levels of Digital Government Maturity
      • Level 1 — Initial
      • Level 2 — Developing
      • Level 3 — Defined
      • Level 4 — Managed
      • Level 5 — Optimizing
  • Gartner Recommended Reading
© 2015 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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