Emerging Technology Analysis: User Experience Platforms


Archived Published: 06 November 2015 ID: G00291847

Analyst(s): | | | | |

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Summary

An incomparable user experience will increasingly be a key competitive differentiator for digital businesses. Product leaders of technology and service providers must immediately assess the impact of a UXP within their planning and sales goals and objectives.

Table of Contents

  • Analysis
    • Technology Description
      • Key UXP Components
      • The "Ethos" of a UXP Is Where the Business Value Resides
    • Technology Adoption
      • Factors That Will Drive Adoption
      • Factors That Will Inhibit Adoption
    • Technology Impact
      • Impact on Existing Markets
      • Vendor Impact
      • User Impact
      • Actions for the Next Six to 18 Months
    • References
  • Gartner Recommended Reading
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