Digital Business KPIs: Defining and Measuring Success

Archived Published: 03 March 2016 ID: G00297283

Analyst(s): Hung LeHong

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Summary

It's time for enterprise CEOs, chief digital officers and CIOs to move beyond the transformation stage and set metrics and goals that lay out the digital business journey. This report describes the key performance indicators necessary to do so.

Analysis
- Two Kinds of Digital Business KPIs
  - 1. Digital Business KPIs That Describe Optimization of Current Business Model
  - 2. Digital Business KPIs That Measure Transformative Growth
- Recommendations
Gartner Recommended Reading

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Digital Business KPIs: Defining and Measuring Success

Analyst(s): Hung LeHong

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