The Gartner Digital Commerce Vendor Guide, 2016


Archived Published: 25 May 2016 ID: G00302364

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Summary

The digital customer experience depends on interoperability between a wide range of commerce platforms, services and ecosystem applications. IT leaders can use this Vendor Guide along with other Gartner publications to guide their decisions about digital commerce technology.

Table of Contents

  • Analysis
    • Digital Commerce Market: Definition, Growth and Trends
      • Definition
      • Growth
      • Trends
    • Digital Commerce
      • Digital Commerce Platforms
      • On-Premises (or Hosted) Software
      • SaaS
      • Digital Commerce for Midsize Businesses
      • Digital Commerce for B2C Organizations
      • Digital Commerce for B2B Organizations
      • Open Source
      • Marketplace Commerce Sites
    • Digital Commerce Services
      • Digital Commerce Service Providers
      • Hosting Services and Managed Services
    • Digital Commerce Ecosystem
      • Distributed Order Management
      • Payment Solutions
      • Commerce Search
      • Web Content Management
      • Personalization Engines
      • Digital Analytics
      • Customer Journey Analytics
      • Digital Customer Acquisition for Service Industries
      • Marketplace/Channel Integration Platforms
      • Social Commerce
      • Subscription Management
      • Configure/Price/Quote
      • Master Data Management
      • Warehousing, Logistics and Fulfillment Service Providers
      • Marketing Automation
      • Assisted Selling
      • A/B and Multivariate Testing
    • Cool Vendors in 2014 and 2015
  • Gartner Recommended Reading
© 2016 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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