Market Guide for Workforce Management Applications

Archived Published: 06 June 2016 ID: G00298079

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The market for workforce management (WFM) is fragmented and complex. This document is designed to guide HR and HR IT leaders through the market landscape, and help them identify what type of vendor and solution is most suitable for their unique requirements.

Table of Contents

  • Market Definition
  • Market Direction
  • Market Analysis
    • Retail
    • Manufacturing
    • Healthcare
    • Contact Center
    • Warehouse
    • Transportation
  • Representative Vendors
    • ActiveOps
      • Workware SaaS
    • Allocate Software
      • HealthRoster
    • Ceridian
      • Dayforce HCM Workforce Management
    • Dimep — Dimas de Melo Pimenta Sistemas de Ponto e Acesso
      • Kairos WFM Platform
    • eg solutions
      • eg operational intelligence software suite
    • Health-e Workforce Solutions
    • Infor
      • Infor Workforce Management
    • JDA Software
      • JDA Workforce Management
    • Kronos
      • Workforce Central
      • Workforce Ready
    • Mark Information
      • ProMark
    • Nice Systems
      • Nice IEX WFM
    • R&R WFM (De Vries WFM)
      • R&R-Workforce Management Suite
    • Reflexis Systems
      • Workforce Manager, Task Manager, Employee Self-Service, StorePulse, StoreWalk, Time & Attendance, and Advanced Analytics and Reporting
    • Replicon
      • Replicon WFM
    • Sisqual
      • Sisqual Workforce Management
    • Verint
      • Verint Enterprise Workforce Management
    • WorkForce Software
      • EmpCenter
      • EmpLive
    • Workplace Systems
      • Workplace
    • Appendix
  • Market Recommendations
  • Gartner Recommended Reading
© 2016 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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