Hype Cycle for Application Services, 2016


Archived Published: 12 July 2016 ID: G00290044

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Summary

This Hype Cycle focuses on a full array of application services (whether in-house or outsourced, or through cloud-sourced, crowdsourced or other hybrid models). Sourcing executives can proactively discern their options based on maturity level, risk and user advice on the timing of adoption.

Table of Contents

  • Analysis
    • What You Need to Know
    • The Hype Cycle
    • The Priority Matrix
    • Off the Hype Cycle
    • On the Rise
      • Bots
      • Event-Driven Programming Models
      • Cognitive-Enabled Services (Smart-Machine-Enabled Services)
      • Infonomics
      • Crowdsourcing of Microwork
      • Intelligent Process Services (Smart-Machine-Enabled Services)
      • Managed Application Services Communities
      • IoT Services
      • Unvetted Crowdsourced Community
    • At the Peak
      • Digital Business Consulting Services
      • Vetted Crowdsourced Community
      • Prescriptive Analytics
      • Business Process as a Service (BPaaS)
      • Cloud Service Brokerage via Outsourcers and SIs
      • Microservices
      • Robotic Process Automation Offerings (Gateway Technology Services)
      • Crowdtesting
      • Agile Project Management
      • Enterprise-Class Agile Development
      • Predictive Analytics
      • DevOps
      • IT/OT Integration
    • Sliding Into the Trough
      • Application Portfolio Management
      • Mobile Back-End Services
      • Virtual Customer Assistants
      • Big Data
      • Business Analytics Services
      • Application Testing Services
      • Cloud Computing
      • Multisourcing Service Integrator
    • Entering the Plateau
      • Application Modernization Services
      • Marketing and Customer Management Consulting
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Gartner Recommended Reading
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