Hype Cycle for Communications Service Provider Operations, 2016


Archived Published: 11 July 2016 ID: G00290043

Analyst(s):

Purchase this Document

Price: $1,995.00 USD (PAGES: 52)

To purchase this document, you will need to register or sign in above.

Summary

This Hype Cycle lets CSP CTIOs assess and implement technologies that help them raise revenue by modernizing back offices, improving customer experience, innovating business models and offering digital services.

Table of Contents

  • Analysis
    • What You Need to Know
    • The Hype Cycle
    • The Priority Matrix
    • Off the Hype Cycle
    • On the Rise
      • API Marketplaces
      • OSS/BSS Customer Experience Management
    • At the Peak
      • Multivector MDM Solutions
      • Recurring Revenue Management
      • Communications Service Provider Operational Technology (CSP-OT) Software as a Service
      • Predictive Analytics
      • Web Real-Time Communications
      • Open APIs
    • Sliding Into the Trough
      • Multichannel Marketing
      • Enterprise Mobile App Stores
      • Integrated Network and Enterprise Resource Management
      • Cloud Service Brokerage
      • Enterprise Integration PaaS (iPaaS)
      • CSP Network Intelligence
      • Integrated Policy and Charging Control Solutions
      • Master Data Management
      • CSP Network Function Virtualization
      • Software-Defined Networking
      • Telecom Analytics
      • Supplier and Partner Relationship Management
    • Climbing the Slope
      • Next-Generation Service Delivery Platforms
      • Integrated Product and Service Catalog Management
      • Mobile Money
      • Direct CSP Billing
      • Service-Oriented Architecture (SOA)
      • IP Service Assurance
    • Entering the Plateau
      • Mobile DPI
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Gartner Recommended Reading
© 2016 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

Why Gartner

Gartner delivers the technology-related insight you need to make the right decisions, every day.

Find out more