Hype Cycle for the Telecommunications Industry, 2016

Archived Published: 22 July 2016 ID: G00290564


Purchase this Document

Price: $1,995.00 USD (PAGES: 75)

To purchase this document, you will need to register or sign in above.


Digital transformation is disrupting every element of the telecommunications industry value chain. This Hype Cycle identifies the key tools, systems, methodologies and solutions that communications service providers need to embrace to stay relevant in a digital environment.

Table of Contents

  • Analysis
    • What You Need to Know
    • The Hype Cycle
      • CSPs' Products and Services
      • CSPs' Customers
      • CSPs' Competitors
      • CSPs' Internal Organization
      • Key Movements and Observations
      • Innovation Trigger
      • Peak of Inflated Expectations
      • Trough of Disillusionment
      • Slope of Enlightenment
    • The Priority Matrix
      • Short- to Medium-Term Opportunities
      • Medium- to Long-Term Opportunities
    • Off the Hype Cycle
    • On the Rise
      • Omnichannel Apps
      • IoT Business Solutions
      • 5G
      • Platform Business Models
      • Bimodal IT
      • IoT Platform
      • IoT Services
    • At the Peak
      • Customer Journey Analytics
      • eSIM
      • Minimum Viable Product for Enterprise
      • CSP Anonymized Data Services
      • CSPs as Cloud Service Brokerages
      • Smart City Framework
      • Cybersecurity
      • Managed Mobility Services
      • Web Real-Time Communications
      • Big Data
      • DevOps
      • Digital Commerce
      • Open APIs
    • Sliding Into the Trough
      • Hybrid Cloud Computing
      • Advanced Metering Infrastructure
      • Innovation Management
      • Managed Machine-to-Machine Communication Services
      • Digital Wallets
      • CSP Network Function Virtualization
      • Software-Defined Networking
      • Telecom Analytics
      • Voice Over Wi-Fi
      • Mobile Health Monitoring
    • Climbing the Slope
      • Customer Self-Service Suites
      • Direct CSP Billing
      • Internet Video
      • Crowdsourcing
      • Unified Communications and Collaboration
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Gartner Recommended Reading
© 2016 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

Why Gartner

Gartner delivers the technology-related insight you need to make the right decisions, every day.

Find out more