Align Smart Workplace Efforts With Employee Needs for Knowledge-Based Work

Archived Published: 31 August 2016 ID: G00311542


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Digital workplace leaders expect the smart workspace to improve productivity, information sharing, collaboration and employee engagement. However, to do so requires that the IT and facilities organizations work closely together — leveraging a unified planning framework.

Table of Contents

  • Introduction
  • Analysis
    • Create Scenarios That Define a Future-State Experience in a Smart Workspace
    • Identify Gaps in Current Approaches Used to Improve Knowledge-Based Work
    • Define Smart Workspace Impacts and Benefits to Create Business Justification
    • Extend Gartner's ACME Framework to Include Activity-Based Working
      • Making Collaboration Work — Gartner's ACME Framework
      • Extending ACME to Include Activity-Based Working Principles
  • Gartner Recommended Reading
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