Conversational AI to Shake Up Your Technical and Business Worlds


Published: 30 September 2016 ID: G00315689

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Summary

Enterprise architecture and technology innovation leaders must prepare for conversational AI platforms, applications, chatbots and other virtual agents (which serve as the visible or audible face of conversational AI), and the significant new business opportunities and issues they will usher in.

Table of Contents

  • Analysis
    • What You Need to Know
    • Reference
      • Background
      • New Platform Paradigm
      • Forward-Looking Perspective
      • Impacts and Recommendations
  • Gartner Recommended Reading
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