Healthcare Provider CIOs Need to Rally Their Enterprise Architects Around Citizen-Centric Care Delivery

Foundational Refreshed: 16 August 2018 | Published: 07 February 2017 ID: G00324704

Analyst(s): Mike Jones

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Summary

Governments globally are initiating care reform to address spiraling costs, improve outcomes and enhance the consumer experience. Healthcare provider CIOs must increase the business contribution by creating a citizen-centered business architecture, which requires increased focus on EA in healthcare.

Analysis
- Recommendations
  - Redefine the Portfolio of HDO Capabilities by Using a Digital Business Platform to Frame the New Business Architecture
  - Develop a Roadmap for a Citizen-Centric Integrated Model of Care by Prioritizing According to Time to Value, Complexity and Degree of Culture Change
  - Help the HDO See the Business Value in New Citizen-Centered Capabilities by Putting Internal Politics Aside and Collaborating With CIO Colleagues on Your Collective Digital Leadership Challenges
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Healthcare Provider CIOs Need to Rally Their Enterprise Architects Around Citizen-Centric Care Delivery

Analyst(s): Mike Jones

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