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CMDBs can deliver substantial business benefits, but most fail to meet those expectations. I&O leaders must tailor their CMDB initiatives to their enterprises' current service asset and configuration management capabilities in order to deliver meaningful business improvements.
Table of Contents
Stage 1: Sanction Management Data Repositories
- Case Study Example: Midmarket Firm
Stage 2: Enable a Service Asset Inventory
- Case Study Example: Regional Government Agency
Stage 3: Build IT Service View CMDBs
- Case Study Example: Electrical Cooperative
- Stage 1: Sanction Management Data Repositories
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