Don't Treat Your Customer Like a Criminal


Archived Published: 28 April 2017 ID: G00324125

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Summary

Many organizations employ onerous identity corroboration methods at account creation and login. Security and risk management leaders must transform their approach to customer identity validation with new technologies and strategies to create a foundation of trust with their customers.

Table of Contents

  • Introduction
  • Analysis
    • A Better Way to Stop a Bot
    • Actions Speak Louder Than Words
    • Build Context-Aware Gates, Not Walls
    • Summary
  • Gartner Recommended Reading
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