Hype Cycle for Application Services, 2017


Published: 20 July 2017 ID: G00333664

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Summary

This Hype Cycle focuses on a full array of external application services (outsourced, cloud-sourced, crowdsourced or other hybrid models). Sourcing and vendor management leaders can use this to discern their options on when to adopt a service offering based on maturity level, risk and user advice.

Table of Contents

  • Analysis
    • What You Need to Know
    • The Hype Cycle
    • The Priority Matrix
    • Off the Hype Cycle
    • On the Rise
      • Intelligent Automation for Application Managed Services
      • Intelligent Automation Next-Gen Services
      • Artificial Intelligence in Postmodern ERP
      • Human-in-the-Loop Crowdsourcing
      • Digital Integrator Technologies
      • AI-Related C&SI Services
      • Digital Applications
      • DevOps Application Testing
    • At the Peak
      • Managed Crowdsourced Communities
      • IoT Services
      • Digital Business Consulting Services
      • Managed Application Services Communities
      • Robotic Process Automation Offerings (Gateway Technology Services)
      • Crowdtesting
      • Agile Project Management
      • Cloud Service Brokerage via Outsourcers and SIs
      • Enterprise-Class Agile Development
    • Sliding Into the Trough
      • Application Portfolio Management
      • DevOps
      • Virtual Customer Assistants
      • IT/OT Integration
      • IoT Integration
      • Interactive Application Security Testing
      • Mobile Back-End Services
      • Application Testing Services
    • Climbing the Slope
      • Business Analytics Services
      • Multisourcing Service Integrator
      • Application Security Professional Services
    • Entering the Plateau
      • Application Security as a Service
      • Marketing and Customer Management Consulting
      • Application Modernization Services
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Gartner Recommended Reading
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