12 Steps to Artificial Intelligence for IT Operations Excellence

Archived Published: 18 August 2017 ID: G00333595

Analyst(s): | |

Purchase this Document

Price: $195.00 USD (PAGES: 6)

To purchase this document, you will need to register or sign in above.


To obtain maximum value from artificial intelligence for IT operations (AIOps) platforms, I&O leaders must radically modify IT operations tasks and processes, following the 12 steps outlined in this note.

Table of Contents

  • Introduction
  • Analysis
    • Establish Your Organization's Starting Point for Deploying AIOps by Selecting a Small Number of Test Cases and Determining Your Existing Resources
    • Deploy AIOps Technologies and Processes for Reactive Use Cases by Applying Visualization and Statistical Analysis to a Historical Semistructured Database of IT Operations Data
    • Deploy AIOps Technologies and Processes for Proactive Use Cases by Deploying Machine Learning and Causal Analytics to Both Streaming and Historical IT Operations Data
    • Extend Your AIOps Capabilities Across the Enterprise by Applying Its Processes and Technologies to a Broad Range of Business, Application and Infrastructure Issues
  • Gartner Recommended Reading
© 2017 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

Why Gartner

Gartner delivers the technology-related insight you need to make the right decisions, every day.

Find out more

Call +1 855-515-4486 or contact us

to become a Gartner client.