2018 CIO Agenda: Retail Industry Insights

Archived Published: 02 October 2017 ID: G00338640


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The retail CIO agenda for 2018 reflects the existential threat to many retailers, caused by digitally enabled consumers, new entrants and new business models in the market. Retail CIOs can use this analysis to compare their organizations and evaluate their individual agendas.

Table of Contents

  • Survey Objective
  • Data Insights
    • Top Business Priorities
      • Analysis of Data
      • Recommendations
    • Top Tech to Win
      • Analysis of Data
      • Recommendations
    • Top New Tech Spending
      • Analysis of Data
      • Recommendations
    • Top Cut in Tech Spending (Tech That's "Gotta Go")
      • Analysis of Data
      • Recommendations
    • Digital Maturity Model
      • Analysis of Data
      • Recommendations
    • Industry-Specific Solution Priorities
      • Analysis of Data
      • Recommendations
    • Methodology
  • Gartner Recommended Reading
© 2017 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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