How to Work With (or Compete Against) Microsoft Office 365

Published: 05 December 2017 ID: G00337420


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Whether partnering with or competing against Office 365, technology product marketing leaders should focus on its strengths and weaknesses to create value-added, differentiated solutions. Here, we interpret findings from a survey of Office 365 users to locate areas that are ripe for improvement.

Table of Contents

  • Introduction
  • Analysis
    • Examine the Servers, Not Just the Cloud, for Opportunities
    • Focus on Components That Are Not Yielding Value
    • Focus on Core Functional Services (WAN, Compliance and Collaboration) and Professional Services (Security, WAN and Administration)
      • Support From Within Microsoft
      • Support From Outside Microsoft
  • Gartner Recommended Reading
© 2017 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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