Market Guide for Communications Platform as a Service


Published: 31 May 2018 ID: G00326552

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Summary

A fragmented cPaaS vendor landscape coupled with fast-evolving programmable communication portfolios can lead to confusion and wrong choices. Application leaders responsible for cPaaS should use this research when aligning internal and external capabilities to create successful partnerships.

Table of Contents

  • Market Definition
    • Market Description
  • Market Direction
    • cPaaS Adoption and Use Cases
  • Market Analysis
    • Basic cPaaS Versus Advanced Programmable Capabilities
    • Simple APIs Versus Modules/Visual Builders Versus Complete Solutions
    • Local Versus Regional Versus Global Players
    • Pricing Models
    • Innovation and Developer Ecosystem
    • Mergers and Acquisitions
    • Enterprise-Grade Capabilities
  • Representative Vendors
    • Avaya Zang
    • Bandwidth
    • CLX
    • CM.com
    • IMImobile
    • Infobip
    • MessageBird
    • Plivo
    • TeleSign
    • Twilio
    • Vonage-Nexmo
    • Market Recommendations
  • Gartner Recommended Reading
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