Why Microsoft Teams Will Soon Be Just as Common as Outlook

Published: 18 June 2018 ID: G00348503

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Microsoft Teams is playing an increasingly unifying and expanding role in Office 365. This report guides technical professionals on getting the most value out of Teams, analyzes Teams' impact on the rest of Office 365, and assesses Teams' strengths and weaknesses.

Table of Contents

  • Analysis
    • Microsoft Teams From an End-User Perspective
      • Channels Are the Heart of Group Collaboration in Microsoft Teams
      • Peer-to-Peer Chat Provides Simple Messaging and Sharing
      • Teams Also Provides Personal Productivity Features
    • How Teams Impacts Other Office 365 Products and Services
      • Membership: Teams and Office 365 Groups
      • Messaging: Teams, Yammer, Skype for Business and Outlook
      • Content Collaboration: Teams, Office 365 ProPlus, OneDrive for Business and SharePoint
      • Meetings and Calling: Teams as a Skype for Business Online Replacement
      • Other Office 365 Collaboration Products: Teams, Planner and Microsoft Stream
      • Administration: Teams, Azure Active Directory and Compliance
      • Integration: Teams and Other Applications
    • Strengths
      • Collaboration Strengths
      • Administration Strengths
      • Integration and Automation Strengths
    • Weaknesses
      • Collaboration Weaknesses
      • Administration Weaknesses
      • Integration and Automation Weaknesses
  • Guidance
    • Prepare Your Office 365 Tenant for Microsoft Teams
      • Deploy Office 365 ProPlus and OneDrive Desktop Sync Client as Soon as Possible
      • Control Team Creation, but Not Too Much
      • Migrate Skype for Business to Teams After Deploying Office 365 ProPlus
    • Help IT Become a Trusted Advisor for Team Collaboration Technologies
    • Encourage Application Developers to Send Notifications to Teams
  • Gartner Recommended Reading
© 2018 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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