How to Plan, Design, Operate and Evolve a SOC

Published: 06 September 2018 ID: G00366326

Analyst(s): | |

Not a Gartner Client?

Want more research like this?
Learn the benefits of becoming a Gartner client.

contact us online


Technical professionals working on security operations may decide to centralize all or part of these activities into a SOC to increase the maturity of their security practices. This guidance presents a structured approach to plan, establish and efficiently operate a modern SOC.

Table of Contents

  • Problem Statement
    • Boundaries of a Modern SOC
  • The Gartner Approach
    • Scope
  • The Guidance Framework
    • Prework
      • Validating Motivation and Drivers
      • SOC Prerequisites
      • Leveraging External Help
      • Mix and Match to Win
      • The SOC Business Case
    • Plan
      • Defining Your SOC Functions and Scope of Responsibility
      • Organizational Structure of Your SOC
      • Defining the SOC Hybrid Model
      • Organizational Links of a SOC
    • Implement the SOC
      • Implement the SOC Process Framework
      • Deploy or Integrate the SOC Tools
      • Assemble the SOC Team
      • The SOC Implementation Project
    • Operate the SOC
      • Running a 24/7 Operation
      • Workforce Management
      • Working With an MSSP
      • Measuring the SOC Performance
    • Improve the SOC
      • Evolve and Expand the SOC
      • Start Proactive Threat Hunting
      • Shift Away From the Alerts-Only Model
      • Implement Automation and Orchestration Tools
      • Introduce Deception Techniques
      • Evolve to Producing Your Own Threat Intelligence
      • Expand the Utilization of Advanced Analytics Tools
      • Keep Testing Your SOC
      • Improving SOC Maturity
  • Risks and Pitfalls
    • Related Guidance
  • Gartner Recommended Reading
© 2018 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

Free Research

Discover what 12,000 CIOs and Senior IT leaders already know.

Free Access

Why Gartner

Gartner delivers the technology-related insight you need to make the right decisions, every day.

Find out more

Call +1 800 213 4848 or contact us

to become a Gartner client.