Cool Vendors in Communications Service Provider Business Operations

Published: 24 September 2018 ID: G00366307

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Analytics and machine learning are important for CSPs to improve customer and employee experience in the digital transformation journey. Sourcing, procurement and vendor management leaders must pick suppliers that can combine user and network behavior insights to improve efficiency and reduce churn.

Table of Contents

  • Analysis
    • What You Need to Know
    • Avanseus
    • CloudSmartz
    • Juvo
    • The GC Index
  • Gartner Recommended Reading
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