Determining the Value of Microsoft Software Assurance

G00130974

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Summary

To help you decide whether to buy SA, Gartner analyzes all the components of this product offering and provides insight into the value proposition for each.

Table of Contents

  • Analysis
    • 1.0 Overview
    • 2.0 Planning Phase
      • 2.1 New Version Rights (2001)
      • 2.2 Spread Payments (2001)
    • 3.0 Deployment Phase
      • 3.1 Desktop Deployment Planning Services (2006)
      • 3.2 Information Worker Solution Services (2006)
      • 3.3 Windows Pre-installation Environment Tool (WindowsPE, 2003)
    • 4.0 Use Phase
      • 4.1 Windows Vista Enterprise (2006)
      • 4.2 Windows Fundamentals for Legacy PCs (Code-Named "Eiger," 2006)
      • 4.3 Virtual PC Express (2006)
      • 4.4 Training Vouchers (2003 — Revised 2006)
      • 4.5 E-Learning Suite of Products (2003)
      • 4.6 Home Use Program (2003)
      • 4.7 Employee Purchase Program (2003)
      • 4.8 Enterprise Source License Program (2003)
    • 5.0 Maintain Phase
      • 5.1 24x7 Problem Resolution Support (2006)
      • 5.2 TechNet Plus (2003)
      • 5.3 Cold Backup for Disaster Recovery (2004)
      • 5.4 Corporate Error Reporting (2003)
    • 6.0 Transition Phase
      • 6.1 Extended Hotfix Support (2005)
    • 7.0 Sample Analysis Scenarios
    • 8.0 Key Findings
    • 9.0 Recommendations
  • Recommended Reading
© 2006 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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