Social Media Community Guidelines

Gartner manages a number of social media channels. To create informative and engaging communities where we can share information and have conversations, we expect all users of Gartner’s social media channels to respect and follow the guidelines below.


Keep it friendly.

Gartner is a global community of many types of people, who all have the right to feel comfortable and who may not always think what you think, believe what you believe, or see what you see. So please be polite and respectful in your interactions with other members. Do not post bullying or harassing comments of any kind. Degrading comments about race, gender, culture, religion, national origin, physical or mental disability, sexual orientation or identity, or any other protected class is strictly prohibited. Disagreements are okay; hate speech is not. Healthy debates are natural, but be kind: do not personally attack your fellow commenter during a disagreement.

Current events inevitably blur into work. Politics is a personal subject that many of us take seriously and discuss passionately. But there’s a big difference between expressing views with friends over dinner and broadcasting those same views to thousands, potentially millions, on social media. When comments are expressed on these platforms, views can easily--and increasingly--be misinterpreted, taken out of context or viewed as those of your employer. And in these circumstances, such actions can severely damage the reputation of the individual and the company. Please apply sensitivity and common sense to your comments and try to avoid comments that may spark political debate.

Keep it clean.

We're all in this together to create a welcoming environment. Healthy debates are natural, but be kind: do not personally attack your fellow commenter during a disagreement. Do not use profanity or any derogatory or otherwise offensive language or content on our posts or page. Refrain from posting comments that contain predatory conduct towards minors; or pornography, promote self-harm, animal cruelty; libel, slander, or defamation of character; or threats.


Keep it on the topic of the post.

We welcome your feedback, provided your comments are relevant to the topic that Gartner has shared.

Do not advertise for yourself or another individual on our posts or page. Comments containing advertising or solicitation, external links, and/or redundant comments are often not perceived as valuable and are likely to be removed. 

No spamming. Spamming can include excessive or deceptive favoriting, commenting, tagging, or soliciting. Do not post information that is false, inaccurate, misleading, unintelligible, or irrelevant.


Keep it safe.

Being part of our social media community requires mutual trust. Authentic, expressive discussions make groups great, but may also be sensitive and private. Do not post account-specific information or other personally identifiable information. To protect your privacy and keep your access secure, we cannot discuss client-specific information on any public websites. Do not comment with the names of any individuals and/or other information that could allow someone to identify the individual(s), such as an address, phone number, social insurance number, license plate number, hometown, school, etc., unless those individuals have expressly consented to such use.

Make sure it’s yours.

Refrain from posting comments with third-party intellectual property, such as any copyright-protected material (art, music, videos, written text), or any trade-marks or logos, except with the express consent of the owners of such intellectual property; information plagiarized from another source; third-party confidential or non-public information.

Business Advice

Keep it neutral.

Participate in the conversation, but do not offer your own services or market your firm on our posts or page. Do not post or comment with anything that you would not want others to know. Remember that the information you share on a public feed may be captured, stored, accessed, potentially disclosed and used by others.

Information that is provided by Gartner is for informational purposes only and should not be considered advice, a recommendation, or a testimonial for or about a business service or product. To chat with a Gartner expert and/or become a client please visit

Who controls the comments?

Gartner’s role

Gartner reserves the right to remove and moderate comments, including restricting users from commenting on our page who (i) don’t follow these guidelines, (ii) operate online pages containing offensive content or serving as promotional sites, or (iii) violate any of these terms or our website Terms of Use.

We do not claim ownership of your content that you post, but you grant us a license to use it. By posting on one or more of our social media channels, you understand that your posts, and any ideas or techniques contained in them, may be freely used by us in any way and in any media, including on this forum, on our other websites and social media pages, and in our business. Accordingly, please do not submit any ideas or materials that you wish to keep confidential or for which you expect to receive compensation. In addition, when you post in any of our social media channels, your name, likeness and social media handle will be visible and associated with your post and if we re-use your post elsewhere, we may display your name, likeness and handle there as well.

User responsibility

Comments and opinions posted by users are the responsibility of the person who posted them. Gartner does not adopt, endorse, or guarantee the accuracy of content posted by others, and such content does not represent the views of Gartner.

Business relationships

Followers who have a business relationship with Gartner or other beneficial interest in commenting are responsible for adhering to any restrictions for interacting online and any obligations to disclose that relationship or interest in their posts.

Use of other websites

Privacy, security policies, and advertisements

Gartner is not responsible for other websites’ terms of use, or privacy, or security policies. Gartner is not responsible for any advertisements on other websites that appear on our social media channels.

View our Privacy Policy

Gartner has no responsibility for, nor has it endorsed the operations, services, or messages on other websites or any advertisements that may appear on those websites. Users of these websites do so at their own risk.

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