Gartner Research

Q&A: How Much Does an Hour of Downtime Cost?

Published: 29 September 2009

ID: G00171405

Analyst(s): Bill Malik


Companies that understand how to estimate the cost of an outage, in the for-profit and the not-for-profit domains, can better plan their disaster recovery investments.

Table Of Contents
  • How much does an hour of downtime cost?
    • Outage Impact to Not-for-Profit Organizations
    • Outage Impact to Business
    • Margin Impact
    • Productivity Impact
    • Penalties
    • The Value of Average Costs — Your Mileage May Vary
    • Bottom Line

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