Gartner Research

Stop Talking About 'IT-Business Alignment' Now, and Start Talking About Business Performance

Published: 25 January 2010

ID: G00173436

Analyst(s): Richard Hunter , Dave Aron


"Aligning IT with the business" made sense in the 1990s. It doesn't anymore. Talking about "IT alignment" sends all the wrong signals.

Table Of Contents
  • Overview
  • Use the Head-of-Sales Rule
  • It Takes Time to Change the Way We Think — So Start Now

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.